Help Desk

Telephone support is available to customers with a maintenance support contract. Qualified technical staffs are available to give you advice. An apparent insurmountable problem can be overcome if you just know the right person to ask and if they are just a phone call away this will always be the most effective solution. That's why were here.

If you have a fault on your system and wish an engineer to visit you on site, whilst an engineer is being dispatched other technical staff will be analyzing your problem and advising your allocated engineer of the best solution.

Network Health Checks

Élan Support Services Consultant engineers can provide you with IT health checks. This service is designed to assess your current network, including hardware, cable-links, comparing existing systems with industry best practice. Identifying problem areas and making recommendations for improvements. An ideal service for customers who are unsure if their network is producing all the business benefits it should.